Casino is a building that allows patrons to gamble on games of chance and in some cases, skill. It is also a place where customers can relax, drink, eat and be entertained in a posh environment. A variety of casinos exist throughout the world from the high-rise hotels on the Las Vegas Strip to the illegal pai gow parlors in New York’s Chinatown. Like any other business, casinos must make a profit to stay in business and attract a large enough audience to keep them coming back for more gambling.
While some casino marketing strategies focus on demographics, such as age, income and education, it is important for marketers to consider other factors when determining their audiences’ behavior. It may be that a certain group of people are attracted to a particular casino for its luxury offerings, cutting-edge technology, flexible event space or delicious restaurants. This means that the casino must plan its marketing strategy to ensure that it appeals to this type of audience.
Casinos use a variety of security measures to protect their guests and assets. For example, elaborate surveillance systems provide an “eye-in-the-sky” view of every table, window and doorway from a room filled with banks of monitors. Cameras can be adjusted to focus on suspicious patrons by security workers, who are trained to detect cheating or other criminal activity. In addition, casino staff regularly patrol the floor and watch a live feed of the slot machines to make sure that all payouts are fair. Some casinos even give out complimentary items, known as comps, to their best players, such as free hotel rooms and meals, show tickets, limo service or airline tickets.